Remote Service

Many problems we see can be fixed relatively quickly without the need for a trip into our office. For the last 10 years Gaertner PC has offered remote service to our clients as quick and convenient way to diagnose and solve issues.  Anything from programs not working properly to agraviting pop ups or poor performance can often be alleviated in a short and secure appointment. To get started call GaertnerPC at 503-317-0398.

During your call you will be asked to download a file. Depending on the type of machine you have, Mac or PC, one of two downloads below will be required to complete the connection. 

Click the picture to the right to begin a download of our software for windows. After the download completes open the file and let the technician know the number listed as your address to begin the session. 

Click the picture to the right to begin a download for your Mac. A few extra steps are required on Apple devices to allow access, we will be happy to help you with these.